Unbiased Ninja RMM Review from Reddit Community

NinjaOne (formerly Ninja RMM) is a remote monitoring and management (RMM) software that helps managed service providers (MSPs) to remotely manage and monitor their clients’ IT infrastructure. It offers features such as patch management, remote access, antivirus and anti-malware protection, and network monitoring.

NinjaOne is a popular choice among MSPs because it is affordable, easy to use, and offers a wide range of features. It is also highly scalable, making it suitable for MSPs of all sizes. NinjaOne has a strong community presence on Reddit, where users can share tips, ask questions, and get support from other users.

Some of the benefits of using NinjaOne include:

Reduced operating costs
Increased efficiency
Improved customer satisfaction
Enhanced security

If you are an MSP looking for a reliable and affordable RMM solution, NinjaOne is a great option. It is easy to use, offers a wide range of features, and has a strong community presence. To learn more about NinjaOne, visit the company’s website or check out the NinjaOne subreddit on Reddit.

Table of Contents

Ninja RMM Reddit

Remote Monitoring: Ninja RMM allows MSPs to remotely monitor their clients’ IT infrastructure, including servers, workstations, and network devices.
Patch Management: Ninja RMM can be used to automate patch management, ensuring that clients’ systems are up-to-date with the latest security patches.
Antivirus/Anti-Malware Protection: Ninja RMM includes built-in antivirus and anti-malware protection to help protect clients’ systems from malware and other threats.
Network Monitoring: Ninja RMM can be used to monitor network traffic and identify potential problems.
Community Support: Ninja RMM has a strong community presence on Reddit, where users can share tips, ask questions, and get support from other users.

These are just a few of the key aspects of Ninja RMM that make it a popular choice among MSPs. By leveraging Ninja RMM, MSPs can improve their efficiency, reduce their operating costs, and provide better service to their clients.

Remote Monitoring

Remote monitoring is a critical aspect of Ninja RMM’s functionality. It allows MSPs to proactively monitor their clients’ IT infrastructure, identify potential problems, and take corrective action before they become major issues. This can help to prevent downtime, data loss, and other costly problems.

Improved efficiency: Remote monitoring can help MSPs to improve their efficiency by reducing the amount of time they spend on-site at client locations. This can free up time for other tasks, such as proactive maintenance and customer service.
Reduced costs: Remote monitoring can also help MSPs to reduce their costs by eliminating the need for travel expenses and other on-site support costs.
Enhanced security: Remote monitoring can help MSPs to enhance their clients’ security by providing real-time visibility into their IT infrastructure. This can help to identify and mitigate security threats before they can cause damage.
Improved customer satisfaction: Remote monitoring can help MSPs to improve customer satisfaction by providing faster and more efficient support. By being able to remotely identify and resolve problems, MSPs can reduce downtime and improve the overall performance of their clients’ IT systems.

The Ninja RMM subreddit is a valuable resource for MSPs who use Ninja RMM. The community provides a forum for users to share tips, ask questions, and get support from other users. This can be a great way to learn more about Ninja RMM and how to use it effectively.

Patch Management

Patch management is a critical aspect of IT security. By keeping systems up-to-date with the latest security patches, MSPs can help to protect their clients from malware, viruses, and other threats. Ninja RMM’s patch management capabilities make it easy for MSPs to automate this process, ensuring that their clients’ systems are always up-to-date.

Reduced risk of security breaches: By keeping systems up-to-date with the latest security patches, MSPs can help to reduce the risk of security breaches. This is because many security breaches are caused by attackers exploiting known vulnerabilities in software.
Improved compliance: Many industries have regulations that require businesses to keep their systems up-to-date with the latest security patches. By using Ninja RMM’s patch management capabilities, MSPs can help their clients to comply with these regulations.
Increased efficiency: Patch management can be a time-consuming and error-prone process. By automating this process with Ninja RMM, MSPs can save time and improve their efficiency.
Improved customer satisfaction: By keeping their clients’ systems up-to-date with the latest security patches, MSPs can help to improve customer satisfaction. This is because customers are less likely to experience security breaches or other problems if their systems are up-to-date.

Antivirus/Anti-Malware Protection

Antivirus and anti-malware protection is a critical component of any IT security solution. By protecting clients’ systems from malware and other threats, Ninja RMM can help MSPs to reduce the risk of security breaches, improve compliance, increase efficiency, and improve customer satisfaction.

Here are some real-life examples of how Ninja RMM’s antivirus and anti-malware protection has helped MSPs to protect their clients’ systems:

One MSP used Ninja RMM to protect a client’s system from a ransomware attack. The ransomware was able to encrypt the client’s files, but Ninja RMM’s antivirus protection was able to detect and quarantine the ransomware before it could do any further damage.
Another MSP used Ninja RMM to protect a client’s system from a malware infection. The malware was able to steal the client’s personal information, but Ninja RMM’s anti-malware protection was able to detect and remove the malware before it could do any further damage.

These are just a few examples of how Ninja RMM’s antivirus and anti-malware protection can help MSPs to protect their clients’ systems. By using Ninja RMM, MSPs can help to reduce the risk of security breaches, improve compliance, increase efficiency, and improve customer satisfaction.

Network Monitoring

Network monitoring is a critical component of any IT infrastructure. By monitoring network traffic, MSPs can identify potential problems before they become major issues. This can help to prevent downtime, data loss, and other costly problems. Ninja RMM’s network monitoring capabilities make it easy for MSPs to monitor their clients’ networks and identify potential problems.

Here are some real-life examples of how Ninja RMM’s network monitoring capabilities have helped MSPs to identify and resolve network problems:

One MSP used Ninja RMM to identify a network problem that was causing a client’s website to be inaccessible. The MSP was able to quickly resolve the problem, preventing the client from losing any business.
Another MSP used Ninja RMM to identify a network problem that was causing a client’s network to be slow. The MSP was able to quickly resolve the problem, improving the client’s network performance.

These are just a few examples of how Ninja RMM’s network monitoring capabilities can help MSPs to identify and resolve network problems. By using Ninja RMM, MSPs can help to prevent downtime, data loss, and other costly problems.

Community Support

The Ninja RMM subreddit is also a great place to get help with troubleshooting problems. If you are having trouble with Ninja RMM, you can post a question to the subreddit and someone will usually be able to help you out.

The Ninja RMM community is a valuable resource for MSPs who use Ninja RMM. It can help you learn more about Ninja RMM, troubleshoot problems, and connect with other MSPs who use Ninja RMM.

FAQs about Ninja RMM

This section answers some of the most frequently asked questions about Ninja RMM, a popular remote monitoring and management (RMM) software among managed service providers (MSPs).

Question 1: What is Ninja RMM?

Ninja RMM is a cloud-based RMM software that helps MSPs to remotely monitor and manage their clients’ IT infrastructure. It offers a wide range of features, including remote monitoring, patch management, antivirus and anti-malware protection, and network monitoring.

Question 2: What are the benefits of using Ninja RMM?

There are many benefits to using Ninja RMM, including:

Reduced operating costs
Increased efficiency
Improved customer satisfaction
Enhanced security

Question 3: How much does Ninja RMM cost?

Ninja RMM offers a variety of pricing plans to fit the needs of MSPs of all sizes. The pricing starts at $149 per month for up to 50 endpoints.

Question 4: Is Ninja RMM easy to use?

Yes, Ninja RMM is designed to be easy to use, even for MSPs with limited technical experience. The software has a user-friendly interface and comes with a variety of resources to help MSPs get started.

Question 5: What kind of support does Ninja RMM offer?

Ninja RMM offers a variety of support options, including phone, email, and chat support. The company also has a strong online community where MSPs can share tips and ask questions.

Question 6: How can I learn more about Ninja RMM?

There are several ways to learn more about Ninja RMM. You can visit the company’s website, read reviews from other MSPs, or watch demos of the software.

We hope this FAQ section has answered some of your questions about Ninja RMM. If you have any further questions, please do not hesitate to contact the company directly.

Now that you know more about Ninja RMM, you can decide if it is the right RMM solution for your MSP.

Tips from the Ninja RMM Reddit Community

The Ninja RMM subreddit is a valuable resource for MSPs who use Ninja RMM. The community provides a forum for users to share tips, ask questions, and get support from other users. Here are a few tips from the Ninja RMM Reddit community:

Tip 1: Use Ninja RMM’s automation features to save time.

Ninja RMM has a number of automation features that can save MSPs time. For example, MSPs can use Ninja RMM to automate patch management, software updates, and security scans. This can free up MSPs to focus on other tasks, such as providing customer support or developing new services.

Tip 2: Use Ninja RMM’s reporting features to track your progress.

Ninja RMM has a number of reporting features that can help MSPs to track their progress. For example, MSPs can use Ninja RMM to generate reports on patch compliance, software updates, and security scans. This information can help MSPs to identify areas where they can improve their efficiency and effectiveness.

Tip 3: Use Ninja RMM’s community support to get help and advice.

Tip 4: Use Ninja RMM’s API to integrate with other tools.

Ninja RMM has an API that allows MSPs to integrate Ninja RMM with other tools. This can be a great way to streamline MSPs’ workflows and improve their efficiency. For example, MSPs can use Ninja RMM’s API to integrate with their PSA tool, their ticketing system, or their billing system.

Tip 5: Use Ninja RMM’s mobile app to manage your clients’ systems on the go.

Ninja RMM has a mobile app that allows MSPs to manage their clients’ systems on the go. This can be a great way for MSPs to stay connected to their clients and to respond quickly to any issues that may arise.

These are just a few tips from the Ninja RMM Reddit community. By following these tips, MSPs can improve their efficiency, effectiveness, and customer satisfaction.

We hope this article has been helpful. If you have any questions, please feel free to leave a comment below.

Conclusion

Ninja RMM is a popular remote monitoring and management (RMM) software among managed service providers (MSPs). It is known for its affordability, ease of use, and wide range of features. The Ninja RMM subreddit is a valuable resource for MSPs who use Ninja RMM. The community provides a forum for users to share tips, ask questions, and get support from other users. This can be a great way to learn more about Ninja RMM and how to use it effectively.

In this article, we have explored the Ninja RMM subreddit and highlighted some of the key benefits of using Ninja RMM. We have also provided some tips from the Ninja RMM Reddit community that can help MSPs to improve their efficiency, effectiveness, and customer satisfaction. We encourage MSPs to join the Ninja RMM subreddit and become part of the community. By doing so, MSPs can learn from other users, share their own experiences, and get support from other MSPs who use Ninja RMM.